Frequently Asked Questions
Getting started
What is AGENT ROBBIE?
AGENT ROBBIE is local AI for everyday work. One installer sets up a private local chat experience on your own PC, then lets you connect useful tools such as email, calendar, web search, GitHub, local files and Agent Memory when the job needs them.
You buy it once. There’s no monthly fee for the software itself, and no per-token API charges when you run a local model.
How is this different from ChatGPT, Claude, or Gemini?
Three big differences:
- It runs on your machine. Your conversations, files and models stay local. No prompt is sent to a third party unless you explicitly choose a cloud model.
- It connects to your tools. ChatGPT and friends are chatbots; AGENT ROBBIE is an Agent that can act inside your email, calendar, code repository, project board and more.
- It’s a one-time purchase. $199 plus applicable taxes buys a lifetime licence with unlimited private AI usage and one year of bug and security fixes. Cloud subscriptions usually run $20–$240+ per month per service. See the AI Costs page for a full comparison.
What does it cost?
The AGENT ROBBIE software is a one-time payment of $199 USD plus applicable taxes for a lifetime licence. That includes unlimited use of local LLMs on your machine, the launch integrations, and one year of bug and security fixes.
You can optionally subscribe to the Updates Pass for $10/month plus applicable taxes for ongoing model catalogue refreshes, new features, new integrations, and community membership. Updates Pass is optional — the software keeps working without it.
Local model inference is free of charge. If you choose to also use a paid cloud model (e.g. GPT-5, Claude Sonnet, Gemini Pro), you pay that provider directly — AGENT ROBBIE takes no cut.
What hardware do I need? (overview)
AGENT ROBBIE is Windows-first for launch. The minimum to install is 8 GB RAM and 5 GB free disk; for a comfortable local-LLM experience plan on 16–32 GB RAM and a recent GPU. The installer auto-detects your hardware and recommends a model that’ll run smoothly on it.
Portable Mac and Linux archives may be available for testing, but the polished installer and support promise currently focus on Windows 10/11.
Windows
Which versions of Windows are supported?
Windows 11 64-bit (recommended) and Windows 10 64-bit version 22H2 or later. ARM-based Windows on Snapdragon X is on the roadmap; for now use the x64 build under emulation if you need it on ARM.
The installer is shipped as AgentRobbie-Setup-x.y.z.exe and runs per-user, so no admin rights or UAC prompts are required.
Windows hardware requirements
Minimum (CPU only): i9 CPU, 16 GB RAM and 100 GB+ free space.
Recommended (GPU acceleration): 16–32 GB RAM, NVIDIA RTX with 8 GB+ VRAM (driver 555+) or AMD RX 7000-series with ROCm 24.10+, 10 GB+ free SSD.
Power users: 32 GB+ RAM and a 16 GB+ VRAM GPU lets you run the larger 13B / 30B local models comfortably.
Where does AGENT ROBBIE install on Windows?
The binaries land in %LOCALAPPDATA%\Programs\Agent Robbie. Models, workspace files, secrets vault and memory database live in %USERPROFILE%\Documents\Agent Robbie. Both are per-user, never in Program Files, so a normal Windows account can install, update and uninstall without admin rights.
Mac and Linux
Are Mac and Linux builds available?
The launch product is Windows-first. The codebase can still produce portable Mac and Linux archives for testing, but the polished installer, first-run flow, support commitment and purchase copy are currently focused on Windows 10/11.
If you want a Mac or Linux build, contact us before purchase so we can confirm whether the current archive is suitable for your machine.
Privacy and data
Is my data really private?
Yes. When you use a local model, every prompt, every document and every memory stays on your machine. There is no telemetry of conversation content, and there is no “training run” on your data.
If you opt in to a cloud model, the prompt for that specific request is sent to the provider you chose (OpenAI, Anthropic, Google, etc.) under their privacy terms. AGENT ROBBIE never relays your requests through our servers — the connection is direct, browser-to-provider style.
Where are my files and memories stored?
All workspace files, project documents, semantic-memory embeddings and chat history are stored under %USERPROFILE%\Documents\Agent Robbie on Windows (and the equivalent path under ~/Documents/Agent Robbie on Mac and Linux). They never leave your machine.
Back them up like any other local files — Time Machine, OneDrive, your usual backup tool. AGENT ROBBIE works fine when restored to a new machine; just point the installer at the existing data folder.
Do I need an internet connection to use it?
You need internet for the initial install and to download your first model. After that, you can work fully offline with local models. Cloud models obviously need internet.
Models, connectors and skills
Which local models does AGENT ROBBIE support?
AGENT ROBBIE ships with a curated catalogue of open-source models that work well on real consumer hardware — including Gemma, Qwen, Mistral, Llama and others. The catalogue is refreshed weekly for Updates Pass holders, with picks tailored to your machine’s CPU, RAM and GPU.
Power users can also drop in any GGUF model file and AGENT ROBBIE will run it.
Can I also use cloud models like GPT-5 or Claude?
Yes. You bring your own API key, paste it into the local Secrets Vault, and AGENT ROBBIE can route any chat to the provider of your choice. Local and cloud are first-class citizens — you can even mix them within the same conversation.
AGENT ROBBIE never sees your API keys in plain text after you store them, and they never leave the machine.
What are skills and workspaces?
Skills are focused capabilities for common jobs such as coding, organising, research and writing. Workspaces can group useful skills and connector permissions for larger tasks, but the default experience stays lightweight: chat first, add tools only when they help.
You can use AGENT ROBBIE as shipped, add more skills later, or create your own workflows.
What integrations are included?
Connectors include email, web search, calendar, Slack, local files, Agent Memory, code editors, GitHub, CRM, customer support, analytics and publishing tools. Availability depends on the credentials you add locally, and actions that affect other people stay permission-gated.
Buying and licensing
How does the lifetime licence work?
One purchase, one machine, indefinitely. The licence covers the version you bought, plus bug and security fixes for one year from your initial purchase. You can move the licence to a new machine when you upgrade hardware — just deactivate the old install first.
Feature updates, new integrations, refreshed model catalogues and community membership roll out under the optional Updates Pass; without it, the installed version you bought keeps working.
What does the $10/month plus applicable taxes Updates Pass include?
- Curated model catalogue updated weekly with picks tailored to your machine
- Feature updates and new integrations as they ship
- AGENT ROBBIE community membership
- No lock-in — cancel anytime, the software keeps working
Can I get a refund?
Email hello@agentrobbie.ai within 30 days from the address you bought with. If we cannot help you get AGENT ROBBIE running on a supported machine, we’ll make it right or refund the purchase and revoke future downloads, updates and support for that licence.
Technical
Does it need Docker, WSL, Python or Node.js?
No. The installer ships everything AGENT ROBBIE needs as native binaries. No runtimes, no virtual machines, nothing else to install on the host. It just works.
Can I tweak the settings or change models?
Yes, very little is locked away. You can change the active LLM, adjust system prompts during onboarding, choose which connectors are enabled, add your own skills and workflows, and edit AGENT ROBBIE’s memory directly. Or just use it as shipped — it’s up to you.
Is the source code available?
AGENT ROBBIE is commercial software, not open source. The product statically links permissively-licensed open-source components (full attributions on the Third-party page), but the AGENT ROBBIE source is proprietary.
How do I report a bug or request a feature?
Email hello@agentrobbie.ai. Updates Pass subscribers can also use the in-app feedback channel for priority routing.
Still have questions? Email hello@agentrobbie.ai or jump back to the home page.