Terms & Conditions
These Terms and Conditions ("Terms") govern your purchase, download, and use of the AGENT ROBBIE software ("Software") and the agentrobbie.ai website. By purchasing, downloading, installing, or using the Software you agree to be bound by these Terms. If you do not agree, do not use the Software.
These Terms sit alongside the Commercial Software Licence Agreement and the Third-Party Licences bundled with each build. Where the Commercial Licence and these Terms overlap, the Commercial Licence governs ownership and distribution, and these Terms govern operational use, payments, and refunds.
1. What the Software does
AGENT ROBBIE is a local-first AI workstation for Windows. It runs large language models on your own hardware via a bundled llama.cpp server, orchestrates tool calls (web search, web fetch, file operations, integrations), and stores conversation history, memories, and workspace files on your local disk.
The Software ships with:
- A single Rust binary (
agentrobbie.exe) bundling the Axum HTTP server and embedded UI. - A bundled
llama-serverCPU build, plus an on-demand CUDA build downloaded automatically when an NVIDIA GPU is detected. - HTTP clients for optional cloud LLM providers (OpenRouter, OpenAI, Groq, Cerebras, Kimi, custom OpenAI-compatible endpoints).
- An encrypted on-disk secrets vault (AES-256-GCM, PBKDF2-SHA-256).
- An agentic runner system, integration catalogue, and SQLite chat memory.
2. Licence grant
Subject to your acceptance of and continued compliance with these Terms, the Commercial Licence Agreement, and payment of all applicable fees, Marc Gough trading as [ so.design ] ("Licensor") grants you a non-exclusive, non-transferable, revocable licence to install and use the Software on Windows machines you own or control, for personal or internal business use.
The Updates Pass subscription, where purchased, grants ongoing access to the model catalogue refresh service and feature updates while the subscription remains active.
3. Restrictions
You may not, and you may not permit any third party to:
- Copy, redistribute, resell, or sublicense the Software, the installer, or any licence key issued to you.
- Reverse engineer, decompile, or disassemble the proprietary portions of the Software, except and only to the extent that such activity is expressly permitted by applicable law that cannot be contractually waived.
- Remove or alter copyright notices, branding, or attribution contained in the Software.
- Use the Software to violate any applicable laws or regulations, or to generate or transmit unlawful content.
- Use the Software to operate a public-facing AI service without a separate written agreement.
4. Local-first data handling
The Software runs entirely on your machine. Chat transcripts,
project files, memories, vault contents, and settings are stored
locally under %USERPROFILE%\Documents\Agent Robbie\ and are
never transmitted to Licensor or any third party except where you
explicitly configure cloud features (e.g. cloud LLM providers, web
search, GitHub or other integrations) using your own API keys.
Cloud LLM providers, search providers, and integration endpoints you configure in the Software are operated by their respective third parties and are governed by their own privacy policies and terms of service. Licensor is not a party to those agreements.
5. Licence verification & revocation
The Software performs a periodic licence-validity check by
contacting agentrobbie.ai/api/license/check with your
licence identifier and a non-content machine activation identifier.
The endpoint returns only whether the licence is currently valid. No
model usage data, prompts, file content, chat content, or completions
are transmitted as part of this check.
If the validity check cannot reach the server, the last successful response is honoured for seven (7) days as an offline grace period. After that grace period the Software will refuse to start the local engine until a successful check is completed.
Licensor reserves the right to revoke a licence in the event of refund, chargeback, breach of these Terms, or fraud.
6. Pricing, payment, and tax
The Software licence is sold for AUD- or USD-equivalent $199 plus applicable taxes as a one-time purchase. That purchase includes the launch product and one year of bug-fix and security updates from the date of initial purchase. The optional Updates Pass subscription is $10 per month plus applicable taxes billed monthly and covers feature updates, refreshed catalogues, and community membership while active. Both are exclusive of any applicable goods and services tax (GST), value-added tax (VAT), or sales tax, which is calculated and charged by Stripe at checkout based on your billing location.
All payments are processed by Stripe. Card details never touch Licensor's servers. Stripe's Services Agreement and Privacy Policy apply to that relationship.
7. Refunds
30-day setup support and fair refund policy. If AGENT ROBBIE cannot be made to run on a supported Windows machine after reasonable troubleshooting, email support@agentrobbie.ai within thirty (30) days of purchase. We will help resolve the issue or refund the purchase. A refunded licence may be revoked, and future downloads, updates, support, and community access for that licence may be disabled.
Updates Pass subscriptions can be cancelled at any time from your Stripe customer portal. Cancellation stops future renewals; the catalogue refresh service remains active for the remainder of the paid period and your installed Software continues to function with the catalogue and features available at the time of cancellation.
8. Updates & support
Bug-fix and security updates are provided to all licence holders for one year from the date of initial purchase at no additional cost. Feature releases, new agentic runners, new integrations, refreshed model catalogues, and community membership are gated by an active Updates Pass subscription.
Support is provided via email at support@agentrobbie.ai on a best-effort basis, with priority for active Updates Pass subscribers.
9. Product status disclosure
AGENT ROBBIE is a local-first AI workstation under active development. Although the launch build is intended for normal daily use on supported Windows machines, you acknowledge and accept that:
- APIs, settings shapes, and on-disk formats may change between releases. The Software performs automatic data migrations where practical, but you should keep your own backups of any irreplaceable workspace files.
- Crashes, regressions, and rough edges may still occur and are welcomed as bug reports.
- The product roadmap, including platform support and pricing for future versions, may change.
10. Disclaimer of warranties
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. Licensor makes no warranties regarding performance, accuracy, merchantability, fitness for a particular purpose, or non-infringement. You are solely responsible for evaluating the suitability of the Software for your use case.
AI-generated content can be inaccurate, incomplete, outdated, biased, or harmful. Licensor does not warrant that any output of the Software is correct, safe, or fit for any particular purpose. You are responsible for reviewing and validating outputs before relying on them.
The Software is not a substitute for professional advice and must not be used as the sole basis for legal, medical, financial, investment, trading, safety-critical, emergency, life-support, regulated, or high-consequence decisions. You remain responsible for all actions taken through tools, integrations, configured accounts, and API keys, including any third-party charges or consequences.
11. Limitation of liability
To the maximum extent permitted by law, in no event shall Licensor be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Software, even if advised of the possibility of such damages. Licensor's total cumulative liability under these Terms shall not exceed the amount you paid for the Software in the twelve months preceding the claim.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including the Australian Consumer Law where it applies.
12. Governing law
These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts of Victoria, Australia.
13. Changes to these Terms
Licensor may update these Terms from time to time to reflect changes in the product, applicable law, or business practice. The "Last updated" date at the top of this page will be revised accordingly. Material changes affecting subscribers will be notified by email at least thirty (30) days before they take effect. Continued use of the Software after the effective date of an update constitutes acceptance of the revised Terms.
14. Contact
Questions about these Terms? Contact support@agentrobbie.ai.
Trading as [ so.design ], Australia.